Terms and Conditions

DLP S.A.S. Terms and Conditions

(DLP Arquitectura y Diseño)

Last updated: feb. 12 - 2025

Effective as of: feb. 12 - 2025

1. Validity

These Terms and Conditions (the “T&C”) govern access to and use of the website https://www.dlpsas.com

(the “Site”) and the contractual or commercial relationships between DLP S.A.S. (DLP Arquitectura y Diseño) (hereinafter “DLP,” or “the Company”) and the natural or legal persons contracting its services (the “Client(s)” or “User(s)”).

Please read these Terms and Conditions carefully, as acceptance is mandatory to use the platform (Site) owned by DLP S.A.S.

By accessing and using our platforms (websites), you accept these Terms and Conditions of Access and Use, as well as the DLP S.A.S. Privacy Policy.

If you do not agree with these Terms and Conditions, you must refrain from using this Site.

The use of this Site (and our platforms) is free of charge for Users. However, some services may require subscription, user registration, and/or payment, as expressly indicated in their corresponding sections.

Users agree to use the content diligently, lawfully, and correctly, and particularly commit not to engage in the following conduct without prior authorization from DLP:

Use the content for purposes contrary to the law, morality, or public order.
Reproduce, copy, distribute, modify, or make available content from the Site, in whole or in part, without authorization.
Remove, alter, or manipulate copyright or any identifying data of DLP or third-party rights holders.
Use content or information obtained from the Site for unsolicited advertising, spam, or resale purposes.
Use the Site for illicit purposes or in ways that damage, disable, or overload it, or prevent its normal operation.

Creating a hyperlink to our Site (or other DLP web platforms) requires prior written authorization (digital or printed). If you wish to include a hyperlink, please contact us at dlparqdis@gmail.com

The User shall be liable for any damage that DLP may suffer, directly or indirectly, because of non-compliance with these Terms and Conditions or applicable law, including any linked pages, microsites, pop-ups, newsletters, or email content derived from the Site.

2. Definitions

For the purposes of these T&C, the following terms shall have the meanings set forth below, unless the context indicates otherwise:

Site: Web platforms, websites, portals, or digital tools related or redirected from DLP’s Site, used for communication, visualization, quoting, or content delivery.
User: Any individual or legal entity who accesses the Site, views content, or requests information, quotations, or services, without necessarily entering a formal contract.
Client: A User who has formally contracted one or more services with DLP under a specific proposal or contract.
Service: Professional activities offered by DLP, including but not limited to architecture, interior design, 3D modeling, renderings, BIM consulting, drafting, design coordination, and licensing documentation.
Design: Conceptual or aesthetic representation developed by DLP for one or more spaces or buildings, including sketches or conceptual layouts.
Interior Design: Design focused on interior spaces (residential, commercial, or office), including finishes, lighting, materials, and furniture layout.
Architectural Drawing: Technical 2D representation showing plans, elevations, and details of a project within the contractual scope.
Construction Documents: Technical documentation for construction, such as structural, electrical, plumbing, and finishing plans.
License: Administrative authorization issued by competent authorities to build or modify structures in compliance with urban and legal regulations.
Permit: Specific authorization for activities (e.g., environmental, traffic, or land use permits).
Render: Digitally generated 2D or 3D image that visually represents the final design outcome.
3D Modeling: Digital three-dimensional representation for visualization, coordination, or analysis purposes.
BIM (Building Information Modeling): A methodology using intelligent 3D (and multi-dimensional) models to coordinate information on geometry, quantities, schedules, and costs among disciplines.
Consulting: Professional advisory services in technical, regulatory, or coordination processes.
PQR: Acronym for Petitions, Complaints, and Claims (PCC) (and, as applicable, suggestions or reports), referring to mechanisms through which Users or Clients may express requests or concerns regarding services or the Site.

Additional definitions may be included in specific contracts (e.g., “Deliverable Milestone,” “Master Plan,” “Construction Budget”).

3. Company Identification

DLP S.A.S. (DLP Arquitectura y Diseño)

NIT: 800.057.273-1

Registered in Barranquilla, Colombia

Email: dlparqdis@gmail.com

Address: Carrera 55 # 91 – 102, Barranquilla, Colombia

Phone: (+57) 316 694 3784

4. Purpose

These T&C regulations are:

General information about DLP’s professional services in architecture and design (including technical documentation, BIM consulting, renderings, and more)
The terms under which inquiries, quotations, and service contracts occur through the Site
The conditions for the use of Site content.

5. Scope of Services

DLP provides professional design and consulting services. Service descriptions on the Site are informational only and do not constitute a binding offer until a formal proposal or contract is issued and signed.

Deliverables, formats, milestones, and deadlines will be defined in each specific contract or proposal.

6. Quotations and Contracting

Quotations issued by DLP remain valid for the period stated therein.

A contract is formalized through (i) a written agreement or (ii) express acceptance of the proposal by the Client, including payment or deposit as agreed.

Unless otherwise stated, DLP may request advance payments or milestone-based payments. The delivery of editable or high-resolution files is conditional upon full payment.

7. Deliverables and Intellectual Property

Intellectual Property: Unless otherwise agreed, DLP retains all proprietary rights over its designs, models, drawings, and technical documents (“Deliverables”) until full payment is received.

License to Client: Upon full payment, DLP grants the Client a non-exclusive, non-transferable license limited to the project defined in the contract. Any reuse, resale, or commercial exploitation requires prior written authorization.

Moral Rights: The author’s moral rights (architect/designer) are inalienable and remain protected by law.

Portfolio Use: Unless expressly forbidden in writing, DLP may use non-confidential project images or excerpts for promotional or portfolio purposes, with proper professional credit.

8. Responsibilities and Liability Limitation

DLP will act with professional diligence in accordance with applicable technical and legal standards.

DLP shall not be responsible for results beyond its control (e.g., permit decisions or unforeseen site conditions).

Limitation of Liability: Except in cases of fraud or gross negligence, DLP’s total liability shall not exceed the amount actually paid by the Client for the specific service that caused the claim.

9. Disclaimers

Technical deliverables are provided according to agreed specifications. The Client is responsible for obtaining necessary permits unless DLP expressly assumes this task in writing.

DLP is not liable for indirect damages, loss of profit, or business opportunity unless otherwise agreed.

10. Confidentiality

Both parties agree to maintain confidentiality regarding information classified as confidential. DLP may disclose information when required by law or competent authority.

This obligation shall remain in force for five (5) years after contract termination unless otherwise required by law.

11. Personal Data Processing

The processing of personal data collected through the Site or in the contractual relationship shall be governed by the DLP S.A.S. Privacy Policy, available on this Site.

By using the Site, the Client authorizes such data processing under Colombian Law 1581/2012 and complementary regulations.

12. E-Commerce, PQR, and Customer Service

For Petitions, Complaints, or Claims (PQR) regarding the Site or service provision, Clients may contact pqrdlparqdis@gmail.com or use the Customer Service Form on the Site.

Upon receipt, DLP will issue a reference number and acknowledgment of receipt.

The maximum response time is fifteen (15) business days from receipt unless otherwise required by law.

If the Client does not receive a response within the stated time, they may escalate the matter to the Colombian Superintendence of Industry and Commerce (SIC) under Colombian Law 1480 of 2011.

Personal data submitted through the PQR will be processed in accordance with the DLP S.A.S. Privacy Policy.

13. Payments, Fees, and Billing Claims

Service fees shall be established in each proposal or contract. Payments must be made according to the agreed schedule.

Invoices will comply with applicable tax laws.

In the event of default, DLP may suspend services without prejudice to claiming interest or damages.

14. Subcontracting and Third Parties

DLP may subcontract parts of its services while retaining overall responsibility toward the Client.

DLP shall not be responsible for third-party services directly hired by the Client.

15. Modifications and Change Control

Any changes requested by the Client outside the agreed scope will be quoted separately.

Delivery schedules and costs may be adjusted accordingly.

16. Force Majeure

Neither party shall be liable for non-performance due to causes beyond reasonable control (force majeure).

The affected party shall promptly notify the other.

17. Termination

The contract may be terminated by mutual agreement, full performance, or unremedied material breach.

In the event of termination due to Client default, DLP may withhold deliverables and invoice for work performed to date.

18. Governing Law and Jurisdiction

These T&C shall be governed by the laws of the Republic of Colombia.

Any dispute shall first attempt conciliation and, if unresolved, be submitted to the competent courts in Colombia, unless the parties agree otherwise in writing.

19. Site Use and Content Ownership

All content on the Site (texts, images, logos) is owned by DLP or authorized third parties. Reproduction without authorization is prohibited.

The Site may contain links to third-party sites; DLP is not responsible for their content.

20. Amendments

DLP reserves the right to modify these T&C. Updates will be posted on the Site with the corresponding date. Continued use after publication constitutes acceptance.

21. Contact

For inquiries, contracts, or PQR:

Customer Service Form
General Email: dlparqdis@gmail.com
Legal Representative: Ricardo Andrés Rebolledo Peluffo
Email: rrebolledodlp@gmail.com
Address: Carrera 55 # 91 – 102, Barranquilla, Colombia
Phone: (+57) 316 694 3784
Website: www.dlpsas.com

Terms and Conditions

DLP S.A.S. Terms and Conditions

(DLP Arquitectura y Diseño)

Last updated: feb. 12 - 2025

Effective as of: feb. 12 - 2025

1. Validity

These Terms and Conditions (the “T&C”) govern access to and use of the website https://www.dlpsas.com

(the “Site”) and the contractual or commercial relationships between DLP S.A.S. (DLP Arquitectura y Diseño) (hereinafter “DLP,” or “the Company”) and the natural or legal persons contracting its services (the “Client(s)” or “User(s)”).

Please read these Terms and Conditions carefully, as acceptance is mandatory to use the platform (Site) owned by DLP S.A.S.

By accessing and using our platforms (websites), you accept these Terms and Conditions of Access and Use, as well as the DLP S.A.S. Privacy Policy.

If you do not agree with these Terms and Conditions, you must refrain from using this Site.

The use of this Site (and our platforms) is free of charge for Users. However, some services may require subscription, user registration, and/or payment, as expressly indicated in their corresponding sections.

Users agree to use the content diligently, lawfully, and correctly, and particularly commit not to engage in the following conduct without prior authorization from DLP:

Use the content for purposes contrary to the law, morality, or public order.

Reproduce, copy, distribute, modify, or make available content from the Site, in whole or in part, without authorization.

Remove, alter, or manipulate copyright or any identifying data of DLP or third-party rights holders.

Use content or information obtained from the Site for unsolicited advertising, spam, or resale purposes.

Use the Site for illicit purposes or in ways that damage, disable, or overload it, or prevent its normal operation.

Creating a hyperlink to our Site (or other DLP web platforms) requires prior written authorization (digital or printed). If you wish to include a hyperlink, please contact us at dlparqdis@gmail.com

The User shall be liable for any damage that DLP may suffer, directly or indirectly, because of non-compliance with these Terms and Conditions or applicable law, including any linked pages, microsites, pop-ups, newsletters, or email content derived from the Site.

2. Definitions

For the purposes of these T&C, the following terms shall have the meanings set forth below, unless the context indicates otherwise:

Site: Web platforms, websites, portals, or digital tools related or redirected from DLP’s Site, used for communication, visualization, quoting, or content delivery.

User: Any individual or legal entity who accesses the Site, views content, or requests information, quotations, or services, without necessarily entering a formal contract.

Client: A User who has formally contracted one or more services with DLP under a specific proposal or contract.

Service: Professional activities offered by DLP, including but not limited to architecture, interior design, 3D modeling, renderings, BIM consulting, drafting, design coordination, and licensing documentation.

Design: Conceptual or aesthetic representation developed by DLP for one or more spaces or buildings, including sketches or conceptual layouts.

Interior Design: Design focused on interior spaces (residential, commercial, or office), including finishes, lighting, materials, and furniture layout.

Architectural Drawing: Technical 2D representation showing plans, elevations, and details of a project within the contractual scope.

Construction Documents: Technical documentation for construction, such as structural, electrical, plumbing, and finishing plans.

License: Administrative authorization issued by competent authorities to build or modify structures in compliance with urban and legal regulations.

Permit: Specific authorization for activities (e.g., environmental, traffic, or land use permits).

Render: Digitally generated 2D or 3D image that visually represents the final design outcome.

3D Modeling: Digital three-dimensional representation for visualization, coordination, or analysis purposes.

BIM (Building Information Modeling): A methodology using intelligent 3D (and multi-dimensional) models to coordinate information on geometry, quantities, schedules, and costs among disciplines.

Consulting: Professional advisory services in technical, regulatory, or coordination processes.

PQR: Acronym for Petitions, Complaints, and Claims (PCC) (and, as applicable, suggestions or reports), referring to mechanisms through which Users or Clients may express requests or concerns regarding services or the Site.

Additional definitions may be included in specific contracts (e.g., “Deliverable Milestone,” “Master Plan,” “Construction Budget”).

3. Company Identification

DLP S.A.S. (DLP Arquitectura y Diseño)

NIT: 800.057.273-1

Registered in Barranquilla, Colombia

Email: dlparqdis@gmail.com

Address: Carrera 55 # 91 – 102, Barranquilla, Colombia

Phone: (+57) 316 694 3784

4. Purpose

These T&C regulations are:

General information about DLP’s professional services in architecture and design (including technical documentation, BIM consulting, renderings, and more)

The terms under which inquiries, quotations, and service contracts occur through the Site

The conditions for the use of Site content.

5. Scope of Services

DLP provides professional design and consulting services. Service descriptions on the Site are informational only and do not constitute a binding offer until a formal proposal or contract is issued and signed.

Deliverables, formats, milestones, and deadlines will be defined in each specific contract or proposal.

6. Quotations and Contracting

Quotations issued by DLP remain valid for the period stated therein.

A contract is formalized through (i) a written agreement or (ii) express acceptance of the proposal by the Client, including payment or deposit as agreed.

Unless otherwise stated, DLP may request advance payments or milestone-based payments. The delivery of editable or high-resolution files is conditional upon full payment.

7. Deliverables and Intellectual Property

Intellectual Property: Unless otherwise agreed, DLP retains all proprietary rights over its designs, models, drawings, and technical documents (“Deliverables”) until full payment is received.

License to Client: Upon full payment, DLP grants the Client a non-exclusive, non-transferable license limited to the project defined in the contract. Any reuse, resale, or commercial exploitation requires prior written authorization.

Moral Rights: The author’s moral rights (architect/designer) are inalienable and remain protected by law.

Portfolio Use: Unless expressly forbidden in writing, DLP may use non-confidential project images or excerpts for promotional or portfolio purposes, with proper professional credit.

8. Responsibilities and Liability Limitation

DLP will act with professional diligence in accordance with applicable technical and legal standards.

DLP shall not be responsible for results beyond its control (e.g., permit decisions or unforeseen site conditions).

Limitation of Liability: Except in cases of fraud or gross negligence, DLP’s total liability shall not exceed the amount actually paid by the Client for the specific service that caused the claim.

9. Disclaimers

Technical deliverables are provided according to agreed specifications. The Client is responsible for obtaining necessary permits unless DLP expressly assumes this task in writing.

DLP is not liable for indirect damages, loss of profit, or business opportunity unless otherwise agreed.

10. Confidentiality

Both parties agree to maintain confidentiality regarding information classified as confidential. DLP may disclose information when required by law or competent authority.

This obligation shall remain in force for five (5) years after contract termination unless otherwise required by law.

11. Personal Data Processing

The processing of personal data collected through the Site or in the contractual relationship shall be governed by the DLP S.A.S. Privacy Policy, available on this Site.

By using the Site, the Client authorizes such data processing under Colombian Law 1581/2012 and complementary regulations.

12. E-Commerce, PQR, and Customer Service

For Petitions, Complaints, or Claims (PQR) regarding the Site or service provision, Clients may contact pqrdlparqdis@gmail.com or use the Customer Service Form on the Site.

Upon receipt, DLP will issue a reference number and acknowledgment of receipt.

The maximum response time is fifteen (15) business days from receipt unless otherwise required by law.

If the Client does not receive a response within the stated time, they may escalate the matter to the Colombian Superintendence of Industry and Commerce (SIC) under Colombian Law 1480 of 2011.